This Privacy Policy describes 77bd's data collection and handling practices. By using the 77bd platform, you agree to the terms set out here. Please read it carefully. If you have any questions, contact us at support@77bd-jit.com.
1Introduction — 77bd's Privacy Commitment
This Privacy Policy ("Policy") is published by 77bd ("we", "platform") and applies to all users ("you", "member") who access or use the 77bd platform via our website or mobile app. This document outlines the types of personal data we collect, the purposes for collection, how it is stored, the security measures we take, and your rights in relation to that data.
At 77bd, we understand that your trust is the foundation of our relationship. You entrust us with your personal information so you can enjoy a safe and enjoyable betting experience in Malaysia — and we take that trust seriously. We don't treat privacy as a box to be ticked; it's a core value that guides every data-related decision we make at 77bd.
This policy is written in Bahasa Malaysia to ensure it is easily understood by all 77bd players without requiring any legal expertise. That said, if any section is unclear, our support team is always available to walk you through it via live chat or email at any time.
Quick Summary: 77bd only collects the data it needs, uses it solely for the stated purposes, never sells it to anyone, and protects it with best-in-class security technology. You can request access to, correction of, or deletion of your data at any time.
2Personal Data We Collect
77bd collects various types of personal data depending on how you interact with our platform. Below is a breakdown of the data types collected and their purposes:
2.1 Data You Provide Directly
When you register an account, make a deposit, or contact 77bd customer support, you provide data to us directly. This includes:
- Registration information: Full name, Malaysian phone number, date of birth and encrypted password.
- Identity verification (KYC) information: A copy of your MyKad, recent bank statement and proof of address submitted for first withdrawal verification.
- Financial information: Details of the payment methods used (e-wallet account numbers for Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX accounts such as Maybank2u and CIMB Clicks). Note: 77bd never stores full card numbers or banking passwords.
- Communications: The content of any enquiries, complaints, or feedback you submit to the 77bd support team via live chat, email, or WhatsApp.
2.2 Automatically Collected Data
When you use the 77bd platform, our systems automatically record certain technical information required to keep the platform running correctly and securely:
- Device and browser data: Device type, operating system, browser version, screen resolution, and language settings.
- Network data: IP address, approximate location (city level), internet service provider.
- Platform activity data: Logins and logouts, games played, bets placed, deposits and withdrawals made, bonuses claimed.
- Session data: Session duration, visit frequency and pages visited within the 77bd platform.
| Data Type | Example | Requirements |
|---|---|---|
| Identity | Full name, date of birth, MyKad | Mandatory |
| Contact | Malaysian phone number | Mandatory |
| Finance | Payment methods, transaction records | Mandatory |
| Technical | IP address, device type | Automatic |
| Behaviour | Games played, session duration | Automatic |
3How We Use Your Data
77bd uses your personal data solely for legitimate, stated purposes. We do not use your data for any other purpose without first obtaining your renewed consent:
4Data Sharing with Third Parties
77bd does not sell your personal data to any party. However, in certain limited situations, we may need to share some data with carefully selected third parties:
4.1 Trusted Service Providers
To operate the 77bd platform effectively, we work with a number of third-party service providers who act as data processors on our behalf. These include:
- Payment gateway providers: To process transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. These providers only receive the minimum data necessary to process your payment.
- Game providers: Companies such as Evolution Gaming and Pragmatic Play receive the gaming session data required to operate live casino and slots games on the 77bd platform.
- Hosting and infrastructure services: A cloud provider that stores 77bd data on secure servers under strict data protection agreements.
- Identity verification services: A KYC provider that assists in verifying player identities to meet legal and regulatory requirements.
All third-party providers working with 77bd are required to comply with our privacy policy and may only use your data for the purposes we specify. They are not permitted to use your data for their own purposes or share it with any other parties.
4.2 Legally Required Disclosures
In certain circumstances, 77bd may be legally required to disclose your data to Malaysian authorities, including law enforcement agencies, courts, or regulatory bodies. This will only occur where there is a clear legal basis, and 77bd will endeavour to notify you of any such disclosure unless prohibited from doing so by law.
Our Guarantee: 77bd has never sold and will never sell your personal data to marketing companies, advertisers, or any third party for commercial purposes. This is our absolute commitment to all Malaysian players.
5Data Storage & Security Measures
Your personal data is stored on secure servers protected by multiple layers of security. 77bd continuously invests in security infrastructure to ensure your data remains safeguarded at all times.
5.1 77bd Security Infrastructure
The technical security measures we implement at 77bd include 256-bit SSL encryption for all data communications, database encryption for all stored sensitive information, role-based access control (RBAC) ensuring only authorised personnel can access specific data, round-the-clock automated and team-monitored security surveillance, and periodic penetration testing conducted by independent third parties to identify and address vulnerabilities before they can be exploited.
5.2 Data Retention Period
77bd retains your personal data for as long as your account is active and for any period required by law after account closure. Specifically:
- Financial transaction records are retained for a minimum of 7 years in accordance with financial compliance regulations.
- Gaming activity data is retained for 3 years for audit and dispute resolution purposes.
- Communication logs with the support team are retained for 2 years.
- Marketing data (if you have consented to receive marketing communications) is retained until you withdraw your consent.
When data is no longer needed for its stated purpose and there is no legal obligation to retain it, 77bd will securely delete or anonymise that data.
6Cookies & Tracking Technologies
77bd uses cookies and similar tracking technologies to enhance your experience on our platform. Understanding how cookies are used is important so you know your rights in this regard.
6.1 Types of Cookies We Use
- Essential cookies: Required for core 77bd platform functions such as login session authentication and security. Cannot be disabled without affecting platform functionality.
- Performance cookies: Collects information on how you use the 77bd platform (pages visited, links clicked) to help us improve the user experience. This data is aggregated and does not identify any individual personally.
- Functional cookies: Remembering your preferences such as language settings and favourite game types to deliver a more personalised experience on the 77bd platform.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to log in and use certain features on the 77bd platform.
7Your Rights Regarding Personal Data
As a 77bd user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the rights above, contact the 77bd privacy team by email at support@77bd-jit.com with the subject line "Privacy Request". We will verify your identity and process your request within 30 days.
8Children's Data Protection
The 77bd platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a person under 18 has registered an account on 77bd, please contact us immediately.
If 77bd discovers that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Protecting children from betting platforms is a responsibility we take extremely seriously at 77bd.
9Amendments to This Privacy Policy
77bd reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform updates. The "Updated" date at the top of this document will always reflect the most current version.
For material amendments that significantly affect your rights, 77bd will provide at least 30 days' notice in advance via registered email or a prominent in-platform notification before the changes take effect. For minor technical or administrative amendments, we may update the document without a separate notice.
Your continued use of the 77bd platform after any amendments to this policy take effect will be considered acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10Contact Us About Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or how 77bd handles your personal data, we strongly encourage you to reach out to us. Our team is ready to address every enquiry with care and respect.
When contacting us about privacy matters, please include "Privacy Request" as the subject line and your 77bd account number (if applicable) to help us identify and process your request more efficiently. We will verify your identity before processing any data-related request.